Our New Old House

1918 Bungalow

Flower

S.N.A.F.U. and how!

We’ve hired a professional flooring company to install tile in our bathroom.  We worked with them for several weeks, stopped in at the store twice, and had several phone discussions in setting all this up.  He told us we’d need to have our clawfoot tub disconnected so they could move it out of the room, which was fine.  The sink is wall mounted, so that’s not a problem.  They didn’t say anything about the toilet.

 This morning the crew arrived for installation and informed us that not only were we supposed to have the tub disconnected, but that the pipes needed to be cut down below the floor.  Also we’re supposed to have a plumber to re-set the toilet because they need to remove it. 

Was this stuff I was supposed to know already?  And even so, shouldn’t they have checked to make sure this was done before showing up for the install?

 Oh, yeah.  And they showed up on site and asked Brandon, “What kind of grout did you want for this?  We don’t have it on the order.”  DON’T HAVE IT ON THE ORDER?!  We discussed this in the store!  Pointed to the one we wanted and the guy wrote it down.  So they showed up with the wrong grout and will have to see if they have the color we wanted before going ahead with the job. 

As if that wasn’t enough, the gutter company that was supposed to stop by at 8am to give me an estimate didn’t come.  I left for work and half an hour after our appointment was supposed to be, the guy called me.  His scheduler (who I confirmed the address with three times, once by my entering it on their website for them) had given him the wrong address, several blocks up the street from my house.  When no one came to the door he spent half an hour working up an estimate on the wrong house before he bothered to call me. 

This is going to be one helluva day.

[tags]flooring, ceramic tile, contractors, bathroom, shower[/tags]

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One Response to “S.N.A.F.U. and how!”

  1. August 14th, 2008 at 10:38 am

    Jennifer says:

    Aack! I hate it when things like that happen. What can you do… it’s their problems. Sadly, it affects you with timing.

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